Help
Support
Something not working, a question about the app, or a request about your data? Email us — we answer within 3 business days.
Email support
info@pfm.nefsof.com
Delete account & data
Request permanent deletion
Privacy Policy
How your data is handled
Common questions
I forgot my password +
Tap Forgot password on the sign-in screen. We email a reset code to your account address — check spam if it does not arrive within a few minutes. If you signed up with Google, sign in with Google instead; there is no password on that account.
My verification email never arrived +
Use Resend verification email in the app, and check your spam or promotions folder. If it still does not arrive, email us from the address you registered with and we will verify the account manually.
Does PFM cost anything? +
No. PFM is free to use — there is nothing to buy in the app, we never ask for payment details, and there are no ads.
I deleted an expense by mistake +
Single deletes are recoverable — the entry is marked deleted rather than erased, and can be restored. Bulk deletes of past months work the same way. Ask us if you need help restoring a range.
I want to leave a shared account +
Open the account, go to Settings and choose Leave account. If you are the owner, transfer ownership to another member first — otherwise the account and its history are deleted for everyone in it.
I am not getting notifications +
Check that notifications are allowed for PFM in your device settings, then confirm the per-type toggles in the app (budget alerts, expense activity, member activity, email). Reinstalling the app registers a fresh push token, which also fixes most delivery problems.
Can I get a copy of my data? +
Yes. You can export your expenses and reports to CSV from the app. For a full copy of everything we hold, email us from your account address and we will send it within 30 days.
Reporting a security issue
If you have found a vulnerability, email info@pfm.nefsof.com with the steps to reproduce it and give us a reasonable window to fix it before disclosing it publicly. Please do not access other people’s data while testing.