Account & data deletion
Delete your PFM account and data
This page lets you request permanent deletion of your PFM account (app com.nefsof.pfm, developer NEFSOF) and the data stored with it. You do not need the app installed to use this form.
Data that is deleted
- • Your profile: name, email address, phone number, password hash, profile photo
- • Your Google sign-in link (Google account ID), if you used Google to sign in
- • Expenses, notes, categories, budgets and recurring expenses in accounts you own
- • Receipt attachments and any other files you uploaded
- • Budget alerts, notifications, push tokens and notification preferences
- • Login sessions, refresh tokens, invitations you sent, and AI insight results
Data that may be kept
- • Security and audit logs (IP address, device, action) — kept up to 12 months, then deleted
- • Expenses in a shared account owned by someone else stay with that account; your name is removed from them
- • Encrypted backups — purged on their normal rotation, within 90 days
What happens after you submit
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1
We confirm it is you. We reply to the email address on the account within 3 business days and ask you to confirm the request from that address.
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2
We delete the data. Once confirmed, your account and its data are permanently deleted within 30 days, and we email you when it is done.
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3
Backups age out. Copies in encrypted backups are removed within 90 days of deletion.
Request deletion
Use the email address you sign in with, so we can match the request to your account.
Request received
We have logged your deletion request and sent a confirmation to your email address. Reply to that email to confirm, and your account will be deleted within 30 days. If nothing arrives within 3 business days, check your spam folder or email us at info@pfm.nefsof.com.
Prefer email?
Send a message from the email address on your account to info@pfm.nefsof.com with the subject “PFM account deletion request”. It is handled exactly the same way and on the same timeline.
How we handle your data is described in the Privacy Policy. Questions about a request? See Support.